Shipping and Delivery Policy

Shipping and Delivery Policy

1. Processing Time

  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

  • Domestic shipping: Orders typically arrive within 5-7 business days after dispatch.
  • International shipping: Delivery times vary based on the destination and shipping carrier, typically taking 7-21 business days.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • We may offer free shipping on select products or for orders over a specific amount (as mentioned during checkout).

4. Delivery Partners

  • We work with reliable courier partners to ensure timely delivery.
  • You will receive a tracking number once your order is dispatched to track your shipment.

5. Delayed or Lost Shipments

  • If your shipment is delayed or lost, please contact us at  [support@thegotch.com] [+91 73070 00093]
  • We will work with the courier service to resolve the issue promptly.

6. Incorrect Address

  • Ensure your shipping address is correct while placing the order.
  • We are not responsible for delays or non-delivery due to an incorrect or incomplete address.

7. Contact Us
For any shipping or delivery-related inquiries, please reach out to:

  • Email: [support@thegotch.com]
  • Phone: [+91 73070 00093]

Thank you for choosing thegotch.com!