Shipping and Delivery Policy
Shipping and Delivery Policy
1. Processing Time
- All orders are processed within 1-3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
- Domestic shipping: Orders typically arrive within 5-7 business days after dispatch.
- International shipping: Delivery times vary based on the destination and shipping carrier, typically taking 7-21 business days.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- We may offer free shipping on select products or for orders over a specific amount (as mentioned during checkout).
4. Delivery Partners
- We work with reliable courier partners to ensure timely delivery.
- You will receive a tracking number once your order is dispatched to track your shipment.
5. Delayed or Lost Shipments
- If your shipment is delayed or lost, please contact us at [support@thegotch.com] [+91 73070 00093]
- We will work with the courier service to resolve the issue promptly.
6. Incorrect Address
- Ensure your shipping address is correct while placing the order.
- We are not responsible for delays or non-delivery due to an incorrect or incomplete address.
7. Contact Us
For any shipping or delivery-related inquiries, please reach out to:
- Email: [support@thegotch.com]
- Phone: [+91 73070 00093]
Thank you for choosing thegotch.com!